The 9-1-1 service in the Donovan exchange of Iroquois County has been re-stored. Now, the matter is stirring up further investigation.
The Frontier and AT&T phone companies have not made statements about reasons for the interruption of phone service. But it's not any fault of equipment in the 9-1-1 center.
The 9-1-1 service was interrupted early today (Friday) when a service-line was cut. It happened about 2:30 am, the same time when 9-1-1 service was taken out a few weeks ago in the Papineau area. That incident was also the result of a cut line at around 2:30 am. The reason for both, it's believed, was copper thieves.
It's the second time now in recent weeks, emergency communications in Iroquois County taken out of service by criminals. Thieves stealing copper by cutting lines; thus taking out emergency service.
The Donovan 486 exchange was affected today. Last month, it was most of Iroquois County without 9-1-1 when a copper line was cut and stolen.
The Frontier Phone Company is expected to have a temporary fix by about Noon today. The source of the problem wasn't immediately disclosed, but Frontier work crews said the 486 exchange was disabled early this morning.