They've been called Earth Angels in Headsets. And they often are, the first-responders know one sees and no one knows. And yet, it's their compassion, their wisdom, their
interviewing skills, calming voice and patience that so many times...can be the difference of life or death.
Tele-communicators or emergency dispatchers are the people we all hope we won't ever need. But if we do, it's their voice, their knowledge, their ability to make a criis call seem so routine.
This week is National Public Safety Tele-Communicators Week. And boy, it sure seems like the past week or so shows just how important emergency communications are and can be in life-threatening situations.
From an armed robbery-hostage situation to a jail break by a convicted-killer, or a plane crash, house fires or field fires, traffic accidents, to a baby arriving at that un-expected time....it's that tele-communicator in your 9-1-1 center who sets the stage and puts the wheels in motion for the rest of those heroes involved in that emergency situation.
This week (April 12 thru April 18), 94.1 WGFA News is letting listeners hear from those emergency dispatchers – those often-overlooked and never heard from men and women who operate the 9-1-1 centers and put emergency protocol into action.
94.1 WGFA News salutes the dispatchers who play such an important role in public safety – in all communities !